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How to create a store in the CMS?

🏬 What is a "Store" in MobieTrain?

Updated over a week ago

Originally designed for retailers, “stores” in MobieTrain refer to locations, departments, or business units — not just physical retail outlets. They play a key role in:

  • Data reporting & filtering: Stores help segment analytics in the dashboard, so you can compare performance across different groups.

  • Targeted reporting: Weekly performance emails can be sent to store/department managers showing only their team’s data.

  • Country-based filtering: Stores are linked to countries, enabling regional comparisons across your organisation.

💡 Expert tip: Use the special “HQ” country to group and filter data from your internal teams or administrative staff separately from field teams.

🛠️ Step-by-Step: Creating a Store

  1. Log into the CMS
    Go to https://cms.mobietrain.com and log in with your admin account.

  2. Navigate to the Store Management Section
    From the left-hand menu, select “Stores” under the Organisation section.

  3. Click on “Create Store”
    You'll find this button in the top right corner of the screen.

  4. Fill in the Store Details

    • Store name: e.g. "Brussels City Center"

    • Country: Select the correct country from the dropdown

    • Reference code (optional): You can simply reuse the store name here — no need to overthink it

  5. Click “Create” to save the new store

✅ Best Practices

  • Be consistent in naming (e.g. don’t mix "NYC - Store 01" with "Store New York #1")

  • Group similar departments under one country or HQ label for better filtering

  • Use reference codes if your organisation already uses store IDs internally

❓ Still Need Help?

If you need help setting up your user group links or want us to double-check your logic—reach out to our support team. We’re happy to help! 😊

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