Are MobieTrain emails not arriving? Having trouble playing videos or accessing certain features? It might be due to restricted access within your organization's network. To ensure you can use MobieTrain seamlessly, please whitelist the following domains with your IT security team.
🌐 Accessing the Application & CMS:
To access MobieTrain’s platform and Content Management System (CMS), make sure these URLs are whitelisted:
MobieTrain Application: https://app.mobietrain.com
Content Management System (for HQ only): https://cms.mobietrain.com
✉️ Receiving Emails:
If you’re not receiving MobieTrain-related emails, please whitelist:
*.mobietrain.com*.luzmo.com(for dashboard notifications)
📹 Streaming Videos Inside MobieTrain:
For uninterrupted video playback within the platform, ensure these are whitelisted:
youtube.comcloudflarestream.com
📂 Playing SCORM Content:
To use SCORM learning modules in MobieTrain, whitelist:
cloud.scorm.com
💡 Best Practices & Recommendations:
Share this list directly with your IT department for quick processing.
If you are still experiencing issues, check if your firewall settings are restricting these domains.
Bookmark this list for easy reference during troubleshooting.
❓ Still Stuck?
If you’ve followed the steps above and are still facing issues, reach out to our support team—we’re happy to help! 😊