Not sure what access someone should have?
MobieTrain works with three distinct user roles — each with their own permissions in both the app and the CMS. Let’s break down what each role can (and can’t) do 👇
🧍 User: the end learner
This role is for your frontline employees or team members who need to complete training.
Users only have access to the MobieTrain app.
They can see and complete all trainings linked to their assigned user group.
The user group is key — it connects the right learning content to the right person.
🧑💼 Manager: for local leadership
You can assign someone (like a store or restaurant manager) the Manager role.
They can log into the MobieTrain app just like a regular user.
In addition, they get limited access to the CMS.
In the CMS, they can:
Manage users for their assigned store(s)
Create, invite, and delete users
Approve, assign, and confirm users for events
They cannot create or edit training content — that’s for Admins.
🛠️ Admin: full CMS access
Admins usually work at HQ or in Learning & Development. They’re the go-to contact for MobieTrain in your organization.
They have full access to the Content Management System.
They can:
Create and manage all training content
Manage users and user groups
Oversee reporting, settings, and platform configuration
✅ Best Practice:
Assign roles based on responsibility. Only give Admin access to those who need full content control. Managers are great for day-to-day user and event management at the local level.
❓Still stuck?
If you’ve checked all of the above and you’re still unsure which role to assign, reach
out to our support team — we’re happy to help!