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What are the different user roles in the CMS and app?

🔑 Understand who can do what — from learners to managers to full admins.

Updated over a month ago

Not sure what access someone should have?
MobieTrain works with three distinct user roles — each with their own permissions in both the app and the CMS. Let’s break down what each role can (and can’t) do 👇

🧍 User: the end learner

This role is for your frontline employees or team members who need to complete training.

  • Users only have access to the MobieTrain app.

  • They can see and complete all trainings linked to their assigned user group.

  • The user group is key — it connects the right learning content to the right person.

🧑‍💼 Manager: for local leadership

You can assign someone (like a store or restaurant manager) the Manager role.

  • They can log into the MobieTrain app just like a regular user.

  • In addition, they get limited access to the CMS.

  • In the CMS, they can:

    • Manage users for their assigned store(s)

    • Create, invite, and delete users

    • Approve, assign, and confirm users for events

  • They cannot create or edit training content — that’s for Admins.

🛠️ Admin: full CMS access

Admins usually work at HQ or in Learning & Development. They’re the go-to contact for MobieTrain in your organization.

  • They have full access to the Content Management System.

  • They can:

    • Create and manage all training content

    • Manage users and user groups

    • Oversee reporting, settings, and platform configuration

✅ Best Practice:
Assign roles based on responsibility. Only give Admin access to those who need full content control. Managers are great for day-to-day user and event management at the local level.

❓Still stuck?

If you’ve checked all of the above and you’re still unsure which role to assign, reach

out to our support team — we’re happy to help!

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