âď¸ Invite a new admin
When adding a new user:
Go to the User Management tab
Click âAdd new userâ
Fill in the userâs details
Change their role from User to Admin before sending the invite
Thatâs it â once they accept the invite, theyâll have full access to the CMS.
đ Change the role of an existing user
Want to give admin rights to someone already in the system?
Go to User Management
Click the three dots next to their name
Select âEdit Informationâ
Change their role from User or Manager to Admin
Save your changes
Theyâll instantly have admin access!
â Best Practice
Only assign admin rights to users who need full control over the CMS â like HQ, L&D leads, or platform SPOCs. Managers can handle day-to-day user tasks without needing full access.
âStill stuck?
If youâve followed the steps above and still can't create an admin, reach out to our support team â weâre happy to help!