Whether you're updating a single user or managing your population in bulk — it’s all possible right inside the CMS.
👤 Managing a single user
Head to User Management, and click the three dots to the right of any user.
From there, you can make quick changes for just that person.
👥 Managing multiple users at once
Need to update several users in one go?
Use the bulk action buttons at the top of the User Management tab.
⚙️ What can I do when managing users?
Here’s what’s possible manually in the CMS:
Delete a user
Change someone's user role (user / manager / admin)
Add or remove user groups
Add or remove stores
Add or remove job positions
Important: To delete an admin, first change their role to “User.” Once that’s done, you’ll be able to delete them.
🚨 If you're using an integration...
If your platform is connected to an internal system (like HR software), that integration may override manual changes for certain fields.
Specifically, you can’t manually edit user groups or stores that are controlled by the integration.
Why? Every time the user logs in, MobieTrain syncs their profile with your internal setup — automatically resetting any manual changes made to those fields.
✅ Best Practice
For full flexibility with manual management, we recommend disabling those fields in your integration — or working closely with your internal IT team to update them at the source.
❓Still stuck?
If you’ve checked all of the above and you’re still having trouble managing users, reach out to our support team — we’re happy to help!