When setting up a custom domain for your MobieTrain platform, the application name (as it appears on login screens, email communications, etc.) is automatically determined based on your domain name.
Understanding how this name is extracted is important, especially when using subdomains or complex domain structures.
How the App Name is Determined
MobieTrain extracts the name of the app from the penultimate part of your domain (just before the top-level domain, e.g., .com, .it, .org, etc.).
Examples:
Domain | App Name |
| Mobietrain |
| Clientname |
| Company |
| Acme |
In all these cases, MobieTrain takes the second-to-last part of the domain and capitalizes it to form the app name.
Subdomain Specific Cases
When using a subdomain (e.g., www.portal.hero-academy.it), it still follows the same logic:
The domain is split by periods.
The app name is the penultimate element.
Specific Example:
Domain | App Name |
| Hero Academy |
If you would like the app to appear as "My Hero Academy", the domain would need to be structured differently:
Domain | App Name |
| My Hero Academy |
Note: Dashes (-) are replaced with spaces, and all words are capitalized.
FAQ
Can I control the exact name of my app?
At this point, not directly. The name is extracted from your domain based on the rule mentioned above. If you need a different app name, you should consider adjusting your domain structure.
Why is my app name not what I expected?
Double-check the full domain you're using. Remember, MobieTrain selects the penultimate part of the domain. For example:
academy.brand.co.ukresults in Brand (not "Academy").learn.sub.acme.comresults in Acme.
Can I remove or replace the app name completely?
No, the app name is a default part of the MobieTrain experience and is automatically generated from your domain.
If you have further questions, feel free to reach out to our support team.