On Mobile iOS devices (iphone/tablet)
If you’re using a custom domain for MobieTrain and don’t see your company icon on your iOS device (iPhone or iPad), there may be cached data preventing it from displaying properly. Follow the steps below to refresh your icon.
📱 How to Refresh the Icon on Mobile iOS Devices (iPhone/iPad):
Open your Settings app.
Scroll down and select Safari.
Tap on Advanced.
Select Website Data.
In the list of websites, find mobietrain.com.
Swipe left on mobietrain.com and tap Delete.
🔄 Why This Works:
Clearing the website data forces Safari to reload fresh content the next time you visit MobieTrain. This includes your company icon and any visual branding associated with your custom domain.
💡 Best Practices & Recommendations:
If the icon still doesn’t appear, try a hard refresh of the page by pulling down to reload.
Make sure you are connected to a stable internet connection.
Consider clearing the entire Safari cache if the issue persists.
❓ Still Stuck?
If you’ve followed the steps and still don’t see your company icon, reach out to our support team—we’re happy to help! 😊