š§¾ Where do I find the bulk-upload template?
To upload multiple users at once, just head over to the User Management tab in the CMS and click the āUpload Fileābutton in the top-right corner.
š There youāll find our standard Excel template ā this is what you'll use to bulk-upload users correctly.
š§āš¤āš§ Filling in the template
āļø Add your usersā information directly into the Excel
āļø Do not add or delete columns ā the structure must stay the same
āļø Fill out all required fields accurately
Once done, upload the Excel file as is ā the system will automatically send out the invitations right after upload š¬
ā
āNOTE: Users can only be linked to 1 store via user upload.
šµļøāāļø Anonymous users? Optional!
When uploading, youāll see a checkbox labeled āCreate anonymous usersā:
ā Leave it unchecked if you want users to receive email invitations
āļø Check it only if you want to create anonymous users (users without email/phone) ā the system will generate a username and password for each
āThis option is not recommended unless truly needed (e.g. kiosk setups or shared devices).
š What happens after uploading?
The users will appear under the āInvitedā tab
Once they accept their invite and register, theyāll move to the āUsersā tab
You can always resend invites from the āInvitedā tab if needed
āStill stuck?
If your file isnāt uploading or your users didnāt get their invites, reach out to our support team ā weāre happy to help!