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Mobietrain Support

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Latest activity by Mobietrain Support
  • Mobietrain Support created an article,

    The event planner - How to get started

    CREATE A NEW TRAINING SESSION To make a training session available for your users, you'll first need to create a new event within MobieTrain's CMS. Within the navigation bar, you select the event p...

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  • Mobietrain Support created an article,

    The event planner - An introduction

    WHAT IS IT The event planner is a feature within MobieTrain to organize & communicate about physical and virtual training sessions that take place on a certain date. This can be for example a physi...

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  • Mobietrain Support created an article,

    The Coaching Tool - What is it

    What is it? The MobieTrain Coaching Tool was designed to support your blended learning strategy. It integrates personalized coaching sessions into the user’s phygital learning journey. Coaches can:...

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    • 1 follower
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  • Mobietrain Support created an article,

    Troubleshooting:  Push Notifications

      When you log into the app and access the main page, you will see a pop-up asking if you’d like to enable push notifications. Once you confirm, your device will also ask for permission. Be sure to...

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  • Mobietrain Support created an article,

    Leaderboard - Release note

    What is it Leaderboards rank users based on their experience points. These points are granted to a user every time they complete learning content. The total sum of these points determine their ran...

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  • Mobietrain Support created an article,

    Leaderboard - An introduction

    What is it? Users will be able to see how they are progressing in their learning journey compared to their peers. Whenever they complete a course in MobieTrain, they receive experience points. Tho...

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  • Mobietrain Support created an article,

    Push notifications - How does it work?

      What triggers a notification? 1. Inactivity If one of your users hasn’t engaged with MobieTrain in the past 2 weeks, we will send this user a notification. It will be a push notification that wi...

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    • 1 follower
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  • Mobietrain Support created an article,

    Push notifications - An introduction

      What is it? Notifications are short messages that pop up on the user's phone, tablet or desktop pc. These messages are meant to get the user back to the MobieTrain platform. They are personalize...

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  • Mobietrain Support created an article,

    Can I manage my users manually in the CMS?

    Yes, of course you can! With the three dots to the right of every user, you can manage that user specifically. If you want to manage multiple users at once, you use the buttons at the top of the u...

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  • Mobietrain Support created an article,

    Why can't I publish my learning content?

    Great, you've created new learning content in our CMS, and now you want to publish it for your audience! But when trying to publish it, you get an error message. Could the reason be one of those li...

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    • 1 follower
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