Sometimes users may not open the app for a few days or weeks. When they return, they might have many new learning moments waiting for them to complete. The ‘catch up limit’ helps you manage this by restricting how many learning moments they can catch up on per week.
⚙️ How the Catch Up Limit Works
Every week, new learning moments become available as part of the training schedule. If users fall behind, they can catch up by completing previous weeks’ learning moments. But to prevent overwhelm, the catch up limit locks the number of catch-up moments they can access at once.
🎯 Why Use the Catch Up Limit?
Using this limit ensures users aren’t flooded with too many learning moments after returning from a break. It helps keep their learning experience manageable and paced.
🔧 Managing the Catch Up Limit
You can set or adjust the catch up limit in the CMS when configuring your learning paths. This way, you control how many past learning moments users can unlock weekly to catch up.
💡 Tips & Tricks
If your users often skip weeks, setting a catch up limit can improve engagement and reduce dropout risk.
Communicate with your users about how catch up limits work to keep expectations clear.
❓ Still Stuck?
If you want help setting up or adjusting the catch up limit, reach out to our support team — we’re here to assist! 😊